Finding local help
Describe your project once, review the structured details, and connect only with businesses that remain eligible for that service and area.
Start a request →CLEAR HELP · SAFE PATHS
How can we help?
Choose the path that matches your situation. Each answer explains what you can do now and what requires human review.
Find your next step.
Business accounts
Claim a business, complete the English and French profiles, choose services and coverage, then submit evidence for human review.
Open the provider centre →Verification
Learn which checks support the verified badge, when they expire, and why subscriptions or external ratings never replace review.
How verification works →Account access
Sign in with Google or a verified email and password. Use the recovery page if you cannot access your account.
Sign in or recover access →Subscriptions and billing
Business plans add tools and visibility options. They do not buy verification, alter eligibility, or guarantee customer requests.
View business plans →Privacy and safety
Review how private records, messages, reviews, AI assistance, account exports, and privacy requests are handled.
Read legal and privacy information →Beta feedback & listing corrections
Report a problem or suggest a correction. Your feedback stays private and does not change a listing automatically. No account is required.
This report is linked to a specific business listing. Return to this listing →
Before contacting us.
Does AI choose or approve a business for me?
No. AI may organize a request or help order eligible matches. Explicit trust rules determine eligibility, and people control verification and their final decisions.
Does a paid plan make a business verified?
No. Billing and verification are separate. A business must complete the required checks and remain current, available, and published in both languages.
Where should I report an urgent danger or emergency?
Do not use platform messaging for emergencies. Contact 911 or the appropriate local emergency service. For a platform safety concern, preserve the relevant request or message details and contact support.
Can support change my legacy MontrealDirectory.ca or BottinQuebec.ca records?
No. This Stage 1 platform remains isolated from both legacy sites and databases. Migration work uses copied backup data only.
HUMAN SUPPORT
Email support →Still need help?
Include the page involved and a short description. Never email a password, API key, recovery code, payment-card number, or verification document.